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Frequently Asked Questions

  1. How can I get tickets to see a taping of a television show?
  2. How can I become a contestant on JEOPARDY!?
  3. How do I get a WHEEL OF FORTUNE SPIN ID number?
  4. I am experiencing trouble with the Wheel Watchers Club and/or my SPIN ID. Who should I contact?
  5. How can I become a contestant on WHEEL OF FORTUNE?
  6. What Sony Pictures movies are being released in the future?
  7. I'm interested in working for Sony Pictures Entertainment. Where do I send my resume?
  8. Can you help me gather information for a research project?
  9. I have questions or a problem with my Sony Electronics product (TV, DVD Player, Camera, Computer, etc). Who can I contact?
  10. Having trouble playing the Surf's Up Blu-ray™ Pinball game?
  11. Having trouble with your Hostel II DVD?
  12. What if I have questions not covered here?

  1. How can I get tickets to see a taping of a television show?

    There are several ways to get tickets to your favorite Sony shows.

    1. By Phone:

      Call Audiences Unlimited at (818) 753-3470 ext. 812. If you order tickets by phone, you will be asked to provide your name, address and phone number. (For shows at Warner Bros., Walt Disney, Sony Pictures and Universal Studios you must provide the first and last names of each guest in your party.) If tickets are available for the show you requested, a guest card (tickets) will mailed out to you. Please allow at least one week to ten days for processing and mailing.

    2. On the Internet:

      Please visit www.tvtickets.com

  2. How can I become a contestant on JEOPARDY!?

    You can check the Jeopardy! Web site for upcoming contestant searches or send mail to:

    • Jeopardy! Contestants
    • 10202 W. Washington Blvd.
    • Culver City, CA 90232-3195

    Be sure to include your name and address

    (please print or type).

  3. How do I get a WHEEL OF FORTUNE SPIN ID number?

    In order to get a SPIN ID, which is your ticket to winning the same great prizes as WHEEL OF FORTUNE'S in-show contestants, you must register for the Wheel Watchers Club. Not yet a member? Visit Sony Rewards to join now!

  4. I am experiencing trouble with the Wheel Watchers Club and/or my SPIN ID. Who should I contact?

    For the most prompt and accurate reply regarding your Wheel Watchers Club and/or SPIN ID concerns, we recommend that you contact Sony Rewards Customer Service at customerservice@sonyrewards.sel.sony.com or 1-866-556-7669.

  5. How can I become a contestant on WHEEL OF FORTUNE?

    You can visit the Wheel of Fortune Web site and read the Contestant FAQs or send mail to:

    • Wheel of Fortune
    • 10202 West Washington Blvd
    • Suite 2000
    • Culver City, CA 90232

    Be sure to include your name, address, phone

    number and nearest major city (please print or type).

  6. What Sony Pictures movies are being released in the future?

    Please visit the Movies Section and subscribe to our Newsletter to get the latest information on upcoming films.

  7. I'm interested in working for Sony Pictures Entertainment. Where do I send my resume?

    Please visit our Employment Opportunities at Sony Pictures area to see what positions are available at Sony Pictures Entertainment. Click here to go to the page now.

  8. Can you help me gather information for a research project?

    We're terribly sorry, but we cannot help on any specific projects. There are books about Sony Pictures and Columbia Pictures at the local library that should be of help.

  9. I have questions about or a problem with my Sony Electronics product (TV, DVD Player, Camera, Computer, etc). Who can I contact?

    For Sony Electronics service, support, and general information please visit: http://esupport.sony.com/ or call 1-888-476-6972.

  10. Having trouble playing the Surf's Up Blu-ray™ Pinball game?

    For "Surf's Up" Blu-ray™ Pinball Game playback issues, your Blu-ray™ player may require a firmware upgrade to optimize playback. Please consult your manufacturer's website for your player's latest firmware upgrade. For Sony Blu-ray™ players, please link to: http://esupport.sony.com/US/perl/support-info.pl?template_id=1&info_id=333&hs320=HELP+SurfsUpPinball for more support information.

  11. Having trouble with your Hostel II DVD?

    Customers who experience any issues regarding the quality of their Hostel Part II DVD may return the disc in question to Sony Pictures with proof of purchase for a replacement copy. Please contact consumer@sphecustomersupport.sony.com for additional information.

  12. I have a question about this website - who can I contact?

    To report any technical problems with this website you can e-mail us at:

    WebSiteTech@sonypictures.com.

    For problems with Sony Pictures Home Entertainment products please email

    consumer@SPHECustomerSupport.sony.com

    For ARccOS Copy Protection Playability Information, please link to:

    http://www.sonydadc.com/americas/news.news1.go

    For clip licensing, still photo requests and permission for public screenings of our material please visit

    http://www.sonypictures.com/corp/cliplicensing.html

    Blu-ray Disc is a trademark of the Blu-ray Disc Association.